Career Opportunities with COVE Animal Health

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Client Service Representative

Department: Boarding
Location: Plymouth Meeting, PA
Branding: Metropolitan Veterinary Associates

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

Client Service Representative — Hickory Pet Inn

Plymouth Meeting, PA | Full-Time

Schedule & Pay

  • Four 10 hour days: Sunday, Monday, Wednesday, Thursday (subject to change)
  • Starting at $16/hr

Why Hickory
Medical/Dental/Vision • 401k with match • PTO + CE allowance • Tuition reimbursement • Paid Lunch Breaks • Pet care discounts • Pet food discounts • Paid volunteer time • Uniform allowance

What You'll Do

  • Welcome clients warmly, providing a positive first impression
  • Answer phones, respond to emails, and schedule appointments efficiently
  • Assist with check-ins and check-outs
  • Maintain accurate records and ensure all client information is up-to-date
  • Provide clear, compassionate communication
  • Help manage a clean, organized, and welcoming front desk area

What You Bring

  • Experience in customer service (veterinary, medical, pet care, or hospitality preferred)
  • Comfortable multitasking in a busy, high-energy environment
  • Skilled in communication and conflict resolution
  • Ability to work well independently and on a team
  • Compassionate, empathetic, and team-oriented

Ready to take the next step? We'd love to meet you.

Hickory Pet Inn/COVE Animal Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

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